FAQ
ā¤ļøQ1. HAIR SMELL:Factory wash the hair with warm water and shampoo, and we will put hair oil to hairs before shipment,to keep hair original texture during longer term delivery.But smell will disappear after washing it with good shampoo and conditioner, please don't worry
ā¤ļøQ2. WAVE or CURLY HAIR TEXTURE:Wavy or curly hair was made by steam,without any chemicals, so the texture will looser afters washing.Please kindly understand we do it for maintain the hair lifetime and natural state.
ā¤ļøQ3. HAIR CARE PRODUCTS:Use good quality shampoo and conditioner can make hair looks better. Condition the hair is very important to keep it soft & managerable. Let it air dry instead of blow dry.
ā¤ļøQ4. COLORING:All hair can be dyed or bleached to any color you want, except #613,but remember virgin hair easier to dry after leaving hair donor,so donāt dye or bleach hair too frequently, it will damage the hair. Also please do it professional.
ā¤ļøQ5.Ā LENGTH :All the wigs have measured before ship out. WhenĀ youĀ receiveĀ theĀ hair,Ā if it looks short than you thought please measure first, and for the curly and wave hair, please straighten it and measure, must be enough, please don't measure just one strand of hair ,that's inaccurate,the hair length is mean whole length from top to end. if not enough please contact our customer service first for help !!!!
ā¤ļøQ6.Ā Split/dryĀ ends:OnlyĀ virginĀ hairĀ willĀ haveĀ splitĀ ends.Ā OurĀ hairĀ willĀ beĀ aĀ litĀ dryĀ after leavingĀ hairĀ donor,Ā becauseĀ itĀ lost humanĀ nutrition.Ā YouĀ canĀ putĀ some oilĀ toĀ keepĀ themĀ better.
Any problem please contact customer service first!! will give you the best solution within 24 hours!!!ā¤ļøššš